These terms apply to photo booth rentals from Frame Us Photo. Where we have signed a separate written agreement or quote for your event, that document governs and these terms fill the gaps.
What we provide
An attended photo booth delivered to your venue and set up before guests arrive, with a prop table, a photo template designed for your event, and instant digital delivery of photographs to guests. Print packages additionally produce unlimited physical photostrips at the event.
Package contents, durations and prices are as listed on our website at the time of booking, or as set out in your quote. We may substitute equipment of equivalent or better specification where necessary.
Booking and payment
- A 50% deposit is required to confirm a booking. A booking is confirmed once we have accepted it in writing and received that deposit.
- Dates are not held without a confirmed booking. We take events on a first-come basis.
- The balance is due by the day of the event, unless agreed otherwise in writing.
- Prices quoted are for the package and duration stated. Additional hours are charged at the rate published on our website.
- Idle time, where the booth is set up but not operating at your request, is charged at the published hourly rate.
- Travel within approximately 45 miles of Plymouth, Massachusetts is included. Beyond that, additional charges may apply and will be agreed in advance.
Cancellation and rescheduling
The 50% deposit is non-refundable. By the time you book, we have turned away other work for your date. Where we are able to rebook the date, we will discuss it with you.
We will do everything reasonable to rearrange rather than cancel if you need to move your date. Rescheduling is subject to availability and any difference in seasonal pricing.
If we cannot attend through our own fault, you receive a full refund of everything paid.
What we need from you
So that the booth works on the day, please ensure:
- A level space of roughly 10 by 10 feet, under cover and out of direct weather
- Access to a standard power outlet within reasonable reach
- Access to the venue at least one hour before the booth is due to start, and reasonable time afterwards to pack down
- Somewhere to park and unload within a sensible distance of the setup point
Where a venue delays or prevents access, and the booth's operating time is shortened as a result, we cannot extend beyond the booked finish time without agreement and payment for the additional hours.
Photographs and likeness
Photographs taken at your event may be used by Frame Us Photo for marketing and promotional purposes, including our website, social media, printed materials, directory listings and advertising, unless you tell us otherwise in writing.
Opting out
Send written notice to Support@FrameUsPhoto.com. You may do this before your event, after it, or at any point later. There is no charge and we do not ask for a reason.
Removing a published photograph
Send a written request identifying the photograph and where you saw it.
Please allow up to 30 days from receipt for any opt-out or removal request to be verified and processed. We will confirm by email once it is done.
Once processed, we stop using the photograph and remove it from everything we control. We cannot recall printed materials already distributed, or copies that others have saved or reshared.
Your responsibilities as the person booking
If you are booking on behalf of an event, you confirm that you are entitled to do so and that you will make your guests aware that a photo booth will be operating and that photographs may be used as described here. If any guest tells you they object, please pass that to us and we will treat it as an opt-out for those photographs.
What you can do with the photographs
You and your guests may use photographs from your event freely for personal purposes: sharing, printing, posting, framing, whatever you like. Commercial use by anyone other than Frame Us Photo requires our written permission.
Frame Us Photo retains copyright in the photographs. The template design, branding and overlays remain ours.
Conduct and equipment
Our equipment is expensive and not especially robust. We ask that guests treat it accordingly, and that the booth is not moved, tilted or repositioned by anyone other than our attendant.
You are responsible for damage caused by guests beyond normal use, including damage caused by drinks, food or deliberate interference. We will always tell you at the time rather than producing a surprise invoice later.
Our attendant may pause or end a session where guests are behaving in a way that risks damage or the safety of anyone present. We will speak to you first wherever possible.
Props are provided for use during your event and remain our property.
Liability
We carry appropriate insurance and will provide details to your venue on request.
Where equipment fails despite reasonable maintenance, or circumstances beyond our control prevent us operating, our liability is limited to a refund proportionate to the time lost, up to the total amount you paid us.
We are not liable for indirect or consequential losses. Nothing in these terms limits liability for death or personal injury caused by negligence, or for anything else that cannot lawfully be limited.
Things outside anyone's control
Neither party is liable for failure to perform caused by events beyond reasonable control, including severe weather, power failure at the venue, road closures, illness, or government restrictions. Where this happens we will offer to reschedule, and if that is not possible we will refund what you have paid less any costs already reasonably incurred.
Digital albums and delivery
Digital event albums are hosted for a period after your event, stated at the time of booking. Download your photographs before that period ends. We will give notice before an album expires where we hold a current email address for you.
Instant delivery at the booth depends on network coverage at the venue. Where coverage is poor, photographs are delivered once connectivity is restored.
Changes to these terms
We may update these terms. The version in effect for your booking is the one published when your booking was confirmed. The date at the top shows when this version was published.
Governing law
These terms are governed by the laws of the Commonwealth of Massachusetts. Any dispute will be subject to the exclusive jurisdiction of the courts of Massachusetts.
If any part of these terms is found unenforceable, the rest continues to apply.
Contact
Frame Us Photo
Plymouth, Massachusetts
Support@FrameUsPhoto.com
(508) 591-3077
See also our Privacy Policy.